Answer frequently asked questions in short FAQ videos

With FAQ videos you can optimize processes and save costs - whether in sales, HR or support.
FAQ Video - This is how it works!
Preview of the Mozaik software for the case of a faq video
Logo of Mozaik reference customer DB Systemtechnik
Logo of Mozaik reference customer EnBW Energiegemeinschaft e.V.
Logo of Mozaik reference customer AOK Bayern
Logo of Mozaik reference customer Haufe Akademie
Logo of Mozaik reference customer ProSiebenSat.1
Logo of Mozaik reference customer Vodafone Uplift

FAQ videos - why you should use them

FAQ videos are suitable wherever questions frequently arise. Whether in the application process, in an online store, on the website or in the product:

  • Information is packaged in an easily digestible format
  • Processes can be optimized
  • Trust with the audience is built.
Preview of the Mozaik video software and a faq video

How to create a FAQ video:

  1. Think about what questions you want to answer. 3 questions are usually a good start for a video.
  2. The video template "FAQ Video" of the video software Mozaik supports you in the entire video process and offers modern design options. Create a free trial account and start the video template you want.
  3. Film the required recordings step by step - you'll see that it's super easy. Your answers are shown in a short video sequence and the questions can be typed into the text fields.
  4. Now only enter the company color, company logo and music.
  5. Your first FAQ video is ready, because Mozaik automatically edits your video. Then you can immediately send it with a link, embed it on a website or download it.

--> To the template

What are you waiting for?

Create your own FAQ video now. Just take advantage of our free 14-day trial period. You don't have to cancel afterwards.

How Mozaik users do it

"We now have an FAQ with videos on our website. And then 90% of the questions are already answered. And then I can deal much better with the 10% of questions that are still there."

Concrete implementation examples for your FAQ videos:

  • Application process: After an application has been sent, the person applying often has many questions. Why not include a video in the confirmation email, in which the next steps are explained again personally by an HR manager? Here you can find an example from our colleague Chris.
  • Sales: Do you have common questions about certain products? Then record a FAQ video in which these are answered. These videos can be used in 1:1 contact or embedded on the website.
  • Support: Use short FAQ videos to better handle support cases or prevent cases. Did you know that you can also embed Mozaik videos using a QR code?
  • Onboarding: A good onboarding is a lot of effort. FAQ videos can already answer questions about the company, specific processes or departments.
  • Social Media: FAQ videos are also a popular way to produce video content on social media. After all, it's not just live Q&A sessions that work well; short videos on the questions asked via direct message about the product/service or people also work well.
  • Website: FAQ videos are suitable for any landing page where an FAQ section would also be appropriate. Either they can replace the FAQ section, or they serve as an additional information presentation.

And much more! There are endless applications for FAQ videos. Just try it out and optimize step by step.


Frequently asked

What does FAQ mean?

What are the advantages of a FAQ video?

How is a FAQ video structured?


As you can see, even if the video isn't perfect, it's still authentic. And with it, these companies reach their target group on an equal footing.
Create your own video now