Your personal video mentor

We support you step by step on your way to authentic employee videos.

Logo of Mozaik reference customer DB Systemtechnik
Logo of Mozaik reference customer EnBW Energiegemeinschaft e.V.
Logo of Mozaik reference customer AOK Bayern
Logo of Mozaik reference customer Haufe Akademie
Logo of Mozaik reference customer Vodafone Uplift
Logo of Mozaik reference customer Rhein Neckar Verkehr GmbH

First-class customer service from the very first contact

Introducing new software is not that easy. That's why we support you from the very first contact when it comes to establishing video-based communication in your company.

In the discovery phase

Do you want to create videos and are looking for a simple video solution? We'll look together to see if and how Mozaik is suitable for you. We can also help you convince other stakeholders - be it marketing, data protection, IT or other decision-makers.

In onboarding

Once everyone has been convinced, we look forward to onboarding with you. After we have discussed your video goals, we will set up Mozaik together according to your requirements so that you can get started right away!

In achieving the target

We are always on hand with help and advice during your video journey. In regular check-in meetings, we will discuss your progress and give you tips and recommendations to help you achieve your video goals.

Your videos in the best hands👏

Our team of experienced video experts will accompany you throughout your entire video journey.

Concierge onboarding process

Our concierge onboarding process ensures that you feel comfortable with us right from the start. We guide you step by step through the entire journey and help you achieve your video goals with Mozaik. Concierge onboarding is automatically included in your Mozaik package.

Step 1: Target strategy session
Step 2: Branding coordination
Step 3: User onboarding
Step 4: Check-ins

Personal customer service

Our customer service is available from Monday to Friday between 08:00 and 18:00 via chat, telephone and e-mail.

Contact form
You can also send us your request using the contact form and we will get back to you by e-mail.
Open contact form
Live chat
Talk to us in the chat, where our advisory team will answer you within a few minutes.
Open chat
Hotline
You can reach us personally by phone from Monday to Friday from 08:00 to 18:00.
+49 9119 68 45 31 3

Your personal video consultant

As part of your individual Mozaik package, you also have the option of booking a personal video consultant. Our video expert Martin tells you what you can expect in this personal introduction video.

What our customers say

Gwendolin Glück

Internal Communications & Employer Branding, GoStudent

"I found the 3-step onboarding process of branding coordination, target strategy session and user onboarding extremely structured and efficient. It enabled me to invite exactly the right people to each appointment and to make really fast and efficient progress."

Tobias Bäumler

Co-Founder & COO, VITAS.ai

"What we particularly like about Mozaik is the fast and uncomplicated video creation."

Belinda Steinle

Media Sales & Marketing, Sparkasse Landsberg-Dießen

"We appreciate Mozaik's simplicity, the templates, which we use to quickly create great videos, as well as the great support and exchange with the developers."